外贸英文信函范文
外贸英文信函范文
外贸收到的英文信函之中，你收到的是何种类型居多呢?下面是学习啦小编给大家整理的外贸英文信函范文，供大家参阅!
外贸英文信函范文：跟卖家抱怨发货慢
跟卖家抱怨发货太慢，未按时收到货物
商务英语写作之发货延迟：当你遇到对方发货言辞的情况，你知道如何用商务英语写作抱怨信吗?现在，就来看看En8848为您准备的商务英语写作之发货延迟吧，让你以最快的速度解决所有烦恼。
下面我们先来介绍一下商务英语信函——Complaints & Claims(抱怨和索赔信函)。Complaints & Claims的目的是为了获取更好的服务，对已出现的问题求得尽快的、妥善的解决。它通常是买方由于对收到的货物不满而书写，如：货物数量短缺或多余;货物质量与样品不符;服务不合理以及收费过高;货物未按时到达;货物虽抵达，但与订单所载不同;货物有损毁现象等，这些均是抱怨、索赔的正当理由。
书写抱怨、索赔信函时，不妨开门见山提出原先双方同意的条件，然后列举事实以表示有何不满，以及为什么不满，最后提出解决的方法。内容应清楚、有理、明确，语气要坚决、简洁。避免使用愤怒和使对方过于难堪的措辞(除非你所抱怨的问题反复发生，且多次投诉而毫无结果)。
For Delay in Shipment (由于发货延迟而抱怨)
Dear Sirs,
The furniture we ordered from youshould have reached us a week ago. The delay in delivery has put us togreat inconvenience. It is therefore imperative that you dispatch themimmediately. Otherwise we shall be obliged to cancel the order andobtain the goods elsewhere. Please look into the matter as one of urgency and let us have your reply as early as possible.
Yours faithfully
亲爱的先生们：
我方从贵方订购的家具应于一星期前收到。发货的延迟给我方带来了很大的不便。因此，贵方必须立即发货，否则我们将被迫取消订单，到另处订货。
请紧急处理此事，并尽快告知结果。
外贸英文信函范文：代理
The chamber of Commerce
Casilla 593 Lima 100. Avenida Gregorio Escobedo 398.
Jesus Maria, Lima 11 Tel： (51-1) 4630000 Fax： (51-1) 46300001
3rd September 200#
Mr. Sun Xingwang
President & CEO
Huating Electrial Appliance PLC.
1112 Nanjing Road
Shanghai 200040
China
Dear Mr. Sun：
We thank you for your letter of the 23rd August requesting addresses of possible agents for your products.
On the attached list we have given names and addresses of three firms who in our opinion would be able to provide you with the required services, and would be interested in your proposition.
Very truly yours.
Oscar Olender
Executive Chairman
Attachment
外贸英文信函范文：投诉与处理
Nusantata Trading Co. Ltd. Jalan Malaks No.51 Jakarta
Indonesia
Tel ： 62 21 380000000 Fax： 62 21 380000001
January 18, 200#
Ms. Leung Suet Chan
Deputy Manager
New Times Trading Company Limited
13-14/F., Industry Building
35 Harbour Road, Wanchai
Hong Kong
China
Dear Ms. Leung
Order NT-20717
Thank you for your fax of 17 January. We are extremely sorry to learn that an error was made in carton 13 of the above order.
The missing 9,000 ball pens were sent this morning by Cathay Airways and the documents have alreadly been forwarded you.
We greatly regret the inconvenience caused by this and the previous two errors and offer ore sincere apologies. We can assure you that every effect will be made to ensure that similar errors do not occur again.
Yours sincerely
Rob Subbaraman
Export Mangager
外贸英文信函范文：其它付款方式
K oppermann GmbH
Schubert strasse 16, K-2618, Hamburg, Germany
Telefon： 1 41 61 00 00 Telefax： 0 41 61 00 01
2 April 200#
Ms Ni Minzhi
3W Co. Ltd.
3B Guihua Road
Shanghai 200233
China
Dear Ms Ni,
Order No. 9953
Thank you for your order which has been completed and is being sent to your today.
As agreed we have forwarded our bill, No, 2782 for DM1720.00 with the documents to your bank , Industrial & Commercial Bank of China, Caohejing Branch, Shanghai. The Draft has been made out for payment 30 days after sight, and the documents will be handed to you on acceptance.
Yours sincerely
H. Koppermann
Managing Director
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