接英语电话礼仪

接英语电话礼仪

　　下面是学习啦小编整理的接英语电话礼仪，欢迎大家阅读!

　　1. 介绍自己，可以说：

　　① This is ... (speaking).

　　② This is 7863469.

　　③ ... is here. 千万不能说 I'm ...

　　2. 询问对方是谁，可以问：

　　① Who's that?

　　② Who's speaking (calling), please? 千万不能问 Who are you?

　　3. 询问对方是不是某人，应问：

　　Is that ...? 或 Is that ... speaking (calling)? 绝对不能问 Are you ...?

　　4. 通话时，有重要的事情要处理，不得不中断通话，要有礼貌地请对方稍等，可以说：

　　① Hold on, please.

　　② Just a moment, please.

　　③ Wait a minute, please.

　　5. 通话时，应说明打电话的意图或征求对方的意见，可以说：

　　① I'm calling to tell you ...

　　② I'm calling to ask you ...

　　6. 打电话时，拨错了电话号码，应说：Sorry, wrong number.

　　学习简单几句 礼貌结束通话

　　1. I've really got to go, I'll get back to you when I get the office.

　　我真的得走了，我进办公室再打给你。

　　2. Sorry, I must end the conversation. There's someone on the other line.

　　抱歉，我不能再说了。有另一人在线。

　　3. Sorry, I've got to hang up. My wife's waiting for me.

　　抱歉，我得挂电话了。我老婆在等我。

　　4. I think I'd better let you go. I'll talk to you later.

　　我想我应该让你去忙了，我晚点再打给你。

　　5. I have to get back to work. I'll call you later tonight.

　　我要回去工作了。我今晚再打给你。

　　6. Shall we continue this later? I've got a call waiting.

　　我们可不可以晚一点再继续谈?我有插播。

　　7. It's kind of late. Why don't we talk about it tomorrow?

　　有点晚了。我们何不明天再谈呢?

　　8. I've got to meet a client right now. Can we talk later?

　　我现在要去见一个客户。我们可以晚一点再谈吗?

　　9. I won't keep you any longer.

　　我不耽误你时间了。

　　10. Sorry, it's getting late. Can you call again tomorrow morning?

　　抱歉，时候不早了。你可不可以明天早上再打来?