常用电话英语口语(2)
常用电话英语口语
别客气。
31.Is Mary there?
玛丽在吗?
32.Mary is out right now.
玛丽现在不在。
33.Why don't you call back later this afternoon?
您不妨今天下午再打来。
34.When will she be back?
她何时会回来?
35.Will it be too late if I call around 10∶00 this evening?
如果我在晚上10点左右打来会不会太晚?
Dialogue A
(A:Receiver B:Smith)
A:Good morning.Beijing Trading Company.May I help you?
B:Good morning.This is Mr.Smith of King Electronics Compa-ny.I'd like to speak to Mr.Zhong,please.
A:We have two Zhongs here.Is that Bob Zhong,or John Zhong?
B:Bob.
A:Mr.Bob Zhong in the Overseas Sales Division?
B:Right.
A:I'm sorry,he's not in the office now.
B:Do you have any idea when he'll be back?
A:I'm sorry,I have no idea.
B:Can you ask him to call me when he cames back?It's urgent.
A:Yes,I will,Mr.Smith.
B:Thank you.
A:You're welcome.
Dialogue B
(A:Receiver B:George Richter C:White)
A:Hello.ABC Gompany.May I help you?
B:Hello.This is George Richter.May I speak to Mr.Davis?
A:I'm sorry but he's in Shanghai on business.
B:Do you have any idea when he'll be back?
A:Probably sometime tomorrow.
B:I have a question abut the E-4800 computer.Is there any oneelse who can help me?
A:Of course.Miss White is the export manager.Would you like tospeak to her?
B:Yes,please.
A:OK.I'll just put you through.
B:Hello.This is White speaking.Can I help you?
A:Hello.This is George Richter of Beijing Trading Company.Is itpossible to make a change in our order?The order number is1518.
C:And what kind of change did you want to make,sir?
B:Well,we ordered twenty E-4800s,but we want to change themto P-6800s.
L:Just a moment,please…Oh,I'm sorry,but they have alreadybeen sent.
Dialogue C
(A:Mary's father B:Jane)
A:Hello.
B:Hi.This is Jane.Is Mary there?
A:I'm sorry.Mary is out right now.She went shopping with her Mom.
B:When will she be back?
A:I'm not sure.Why don't you call back later this afternoon?
B:Will it be too late if I call around 10∶00 this evening?
A:That's all right.We don't go to bed early.
B:Thank you.Bye!
A:Good-bye.
Words and Expressions
trade vi.做生意;交易
company n.公司;商号
electronics n.电子学
oversea(s) a.海外的
sale n.出售,出卖
division n.分,分割,分裂
urgent a.紧迫的,催促的
business n.商业;营业;商店
probably ad.很可能;或许,大概
export / vt.输出,把……出口
order n.等级,序次,秩序
send vt.送,寄
around prep.在……周围,环绕
三、打电话、接电话
1.Hello,is this 4474716?
喂,是4474716号吗?
2.I'd like to speak to Mr.Wang.
我想和王先生讲话。
3.I'm sorry.Mr.Wang is out right now.
对不起,王先生现在不在。
4.May I know when he'll be back?
您能告诉我他什么时候回来吗?
5.This is his wife speaking.
我是他的妻子。
6.Can I take a message for him?
要我转告吗?
7.May I have your name,please?
请问您是谁?
8.Is he available?
他能接电话吗?
9.I'll just find out for you.
我给您看看他在不在?
10.Hello,are you still there?
喂,您没挂断吧?
11.Who is that speaking?
请问您是谁?
12.I'm so sorry that I made such an early phone call.
对不起我这么早打电话。
13.Who do you wish to talk to?
您要找谁呀?
14.Is Sue James in?
休·詹姆斯在吗?
15.Hello!Is Sue there?
喂!是休吗?
16.Yes,speaking.
是的,我就是。
Dialogue A
A:Hello?
B:Hello.is this 4474716?I'd like to speak to Mr.Wang,please?
A:I'm sorry.Mr.Wang is out right now.
B:May I know when he'll be back?
A:I don't know,but he will certainly be back for lunch.This is his wife speaking.Can I take a message for him?
B:Thank you,Mrs.Wang.Please tell him to be at the airport one hour before tomorrow afternoon.
A:Very good.I'll let him know as soon as he comes back.But,may I have your name,please?
B:This is Lin Ming.Thank you.Bye.
A:Good-bye.
Dialogue B
A:Good morning.
B:Good morning.This is Li Gang here I'm calling from New York in America.
A:How can I help you?
B:I'm trying to get hold of Mr.Chen.Is he available?
A:I'll just find out for you,sir… Hello,are you still there? Unfortunately,Mr.Chen is not available at the moment.Would
you like me to put you through to Mr.Li?
B:Yes,please.That's very kind of you.
A:You're welcome.
Dialogue C
(A:Jane B:Mary C:Sue)
A:Hello!
B:Hello! Good morning.Who is that speaking?
A:It's Jane.I'm so sorry that I made such an early phone call.
B:It's nothing.Who do you wish to talk to?
A:Is Sue James in?
B:Sue!Jane wants you on the phone.
A:Hello!Is Sue there?
C:Yes,speaking.
A:Oh,sorry,I'm afraid I won't attend the meeting this morning.Last night I had a sore throat and I started getting bot.
C:Do you have a temperature?Have you taken it?
A:No,haven't yet.
C:Don't worry about the meeting.You'd better go to see a doctor.I wish you will soon be well.
A:Thank you,Sue.Bye.
B:Bye.
Words and Expressions
available a.可得到的,可达到的
airport n.机场,航空站
New York n.纽约
unfortunately ad.不幸地,遗憾地
welcome a.受欢迎的
attend vt.出席,参加
sore a.痛的,疼痛发炎的
throat n.咽喉,喉咙
America n.美国
see a doctor 看医生,就诊
put through (电话用语)把……接通
四、等候与加电
36.Yes.You have the right number.
是的,您打对了。
37.Please connect me with Mr.Lee.
请帮我接李先生。
38.Who is calling,please?
请问您是哪一位?
39.Are you still on the line?
你没挂断吧?
40.I'm sorry,but he has a visitor right now.
对不起,他现在有客人。
41.Could you hold a little longer?
请再多等一会儿。
42.Or shall I put you through to his secretary?
或者我给您接到他的秘书那儿,好吗?
43.Shall I tell him you called?
我告诉他您来过电话,好吗?
44.Well,actually,I'd rather call back later.
我还是迟些再打来吧。
45.When is a good time to call?
什么时候打来最合适?
46.Why don't you try agian in an hour?
一个小时后您再打过来,好吗?
47.Good afternoon.David Brown's office.
下午好。这里是大卫·布朗办公室。
48.This is Prof.Davis from the University of Washington.
我是华盛顿大学的戴维斯教授。
49.Would you mind waiting a few minutes?
您等一会儿好吗?
50.I'll just trying to find him.
我正试着找他呢。
51.Yes.Go ahead,please.
是的,请讲。
52.I'm sorry,but he is in a meeting now.
很抱歉,他正在开会。
53.The best time to catch him would be 5∶30.
最容易找到他的时间是5∶30。
54.Could you possibly ask him to call me back?
你可以叫他给我回个电话吗?
55.Of course.What number are you on?
好的。您的号码是多少?
56.He has my number but I'll give it to you just in case.
他有我的号码,但我还是给你吧,以防万一。
57.There is a call from Wang Ling.
有王玲打来的电话。
58.She is on her way.
她马上来。
59.I'll hold.
我等一下好了。
60.It's been a while.
好久不见了。
61.It's nice to hear from you.
很高兴你打来电话。
Dialogue A
(A:Dave Kennedy B:Receiver)
A:Hello.Is this 985-6634?
B:Yes.You have the right numbr.
A:Please connect me with Mr.Lee.
B:Who is calling,please?
A:This is Dave Kennedy.
B:One moment,please.(a moment later) Hello,Mr.Kennedy?
Are you still on the line?
A:Yes。
B:I'm sorry,but he has a visitor right now.Could you hold a littlelonger?Or shall I put you through to his secretary?