办公接电话日常英语

办公接电话日常英语

　　下面是学习啦小编整理的办公接电话日常英语，希望对大家有帮助。

　　电话英语中最基本的就是打电话和接电话，而中文和英文在电话用语方面更是有着很大的区别，比如，我们中文中如果是接电话会说：我是某某人，请讲，所以对应的英语翻译是：i am --.speaking,please。但是英语却不是这样的，正确的英语是：This is --speaking。

　　我们先通过以下三段对话来了解一下这方面的差异：

　　Dialogue A

　　A：Hello?

　　B：Hello.is this 4474716?I'd like to speak to Mr.Wang，please?

　　A：I'm sorry.Mr.Wang is out right now.

　　B：May I know when he'll be back?

　　A：I don't know，but he will certainly be back for lunch.This is his wife speaking.Can I take a message for him?

　　B：Thank you，Mrs.Wang.Please tell him to be at the airport one hour before tomorrow afternoon.

　　A：Very good.I'll let him know as soon as he comes back.But，may I have your name，please?

　　B：This is Lin Ming.Thank you.Bye.

　　A：Good-bye.

　　Dialogue B

　　A：Good morning.

　　B：Good morning.This is Li Gang here I'm calling from New York in America.

　　A：How can I help you?

　　B：I'm trying to get hold of Mr.Chen.Is he available?

　　A：I'll just find out for you，sir… Hello，are you still there? Unfortunately，Mr.Chen is not available at the moment.Would you like me to put you through to Mr.Li?

　　B：Yes，please.That's very kind of you.

　　A：You're welcome.

　　Dialogue C

　　(A：Jane B：Mary C：Sue)

　　A：Hello!

　　B：Hello! Good morning.Who is that speaking?

　　A：It's Jane.I'm so sorry that I made such an early phone call.

　　B：It's nothing.Who do you wish to talk to?

　　A：Is Sue James in?

　　B：Sue!Jane wants you on the phone.

　　A：Hello!Is Sue there?

　　C：Yes，speaking.

　　A：Oh，sorry，I'm afraid I won't attend the meeting this morning.Last night I had a sore throat and I started getting bot.

　　C：Do you have a temperature?Have you taken it?

　　A：No，haven't yet.

　　C：Don't worry about the meeting.You'd better go to see a doctor.I wish you will soon be well.

　　A：Thank you，Sue.Bye.

　　B：Bye.

　　通过以上三段小对话，我们了解了电话英语的一些基本的口语用法和表达。下面我们来学习一下电话英语中的一些常用的词汇。

　　Words and Expressions

　　available a.可得到的，可达到的

　　airport n.机场，航空站

　　New York n.纽约

　　unfortunately ad.不幸地，遗憾地

　　welcome a.受欢迎的

　　attend vt.出席，参加

　　sore a.痛的，疼痛发炎的

　　throat n.咽喉，喉咙

　　America n.美国

　　see a doctor 看医生，就诊

　　put through (电话用语)把……接通

　　最后我们来复习一下电话英语中接听电话一些口语用语：

　　1.Hello，is this 4474716? 喂，是4474716号吗?

　　2.I'd like to speak to Mr.Wang. 我想和王先生讲话。

　　3.I'm sorry.Mr.Wang is out right now. 对不起，王先生现在不在。

　　4.May I know when he'll be back?您能告诉我他什么时候回来吗?

　　5.This is his wife speaking. 我是他的妻子。

　　6.Can I take a message for him?要我转告吗?

　　7.May I have your name，please?请问您是谁?

　　8.Is he available? 他能接电话吗?

　　9.I'll just find out for you.我给您看看他在不在?

　　10.Hello，are you still there?喂，您没挂断吧?

　　11.Who is that speaking?请问您是谁?

　　12.I'm so sorry that I made such an early phone call.对不起我这么早打电话。

　　13.Who do you wish to talk to?您要找谁呀?

　　14.Is Sue James in?休·詹姆斯在吗?

　　15.Hello!Is Sue there?喂!是休吗?

　　16.Yes，speaking.是的，我就是。