关于电话英语沟通对话
随着中国的对外交流的日趋频繁,对英语人才的需求增加,培养学生的英语口语能力显得尤其重要,这是社会发展的要求,也是学生终身发展的需要。小编精心收集了关于电话英语沟通对话,供大家欣赏学习!
关于电话英语沟通对话1
是关于我的账单的问题I need to talk about my bill
A:Hello. Can I help you?
您好。我能帮您什么?
B:I need to talk with someone about my bill.
是关于我的账单的问题。
A:Okay. Hold on the line. James will be with you in just a moment.
好的。请稍等。詹姆斯会来解决您的问题。
B:Thanks.
谢谢。
C:Hi, this is James in customer sevice. What can I do for you?
您好,我是客户服务部的詹姆斯。我能为您做什么?
A:Hi, James. The bill I received yesterday for my home cable TV service is wrong.你好,詹姆斯。昨天我收到了有线电视的账单,但是账单有错误。
C:What’s your account number?
您的账号是什么?
A:200508.
200508.
C:Okay. The regular monthly charge should be .
每月的费用应该是65美元。
A:Right. But yesterday I got a bill for .
对的,但是账单上是85美元。
C:The cable TV company charged you an extra because of your late payments for the last two months.
有线电视公司额外收了您20美元,是因为您前两个月的账单付晚了。
A:Oh, I see. Thanks.
哦,是这样啊。谢谢。
关于电话英语沟通对话2
Dialing a Wrong Number
Frank:Hello!
Jane:Is Patti there?
Frank:I’m sorry, I’m afraid you’ve dialed the wrong number. There is no Patti here。
Jane:Wrong number? Are you sure? I called yesterday and she was there。
Frank:I’m sure you have the wrong number. This one has been my number for more than 20 years。
Jane:That’s impossible. I remember the number clearly. Isn’t this 763-4565?
Frank:No, it isn’t. It’s 736-4565. It seems you’ve misdialed。
Jane:Really? I’m so sorry I bothered you. I’ll try again。
Frank:That’s all right. This sort of thing happens all the time to everyone。
Jane:Yeah, I guess it does. Sorry again for bothering you。
Frank:No worries。
关于电话英语沟通对话3
Frank:This is Frank speaking. May I ask who is calling?
Jane:This is Jane. I would like to speak with Mr. Wang, please。
Frank:I’m sorry, he’s not here at the moment. He’s gone to the International Business Center。
Jane:When do you expect him back?
Frank:I’m not sure. He didn’t say when he’d return. If you’d like, you can leave him a message, and he’ll get back to you the moment he’s free。
Jane:Yes, thank you. When he gets back, please let him know that Jane called and I need him to call me back。
Frank:Does he have your number?
Jane:Yes, he does. But I’ll give it to you again, 5-2-6-4-4-5-3-6.
Frank:That was 5-2-6-4-4-5-3-6, right?
Jane:Yes. Thank you very much。
Frank:You’re welcome。
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