马云在IT领袖峰会上的演讲
马云在IT领袖峰会上的演讲
马云是是闻名国际的优秀商人，阿里巴巴集团主要创始人，现担任阿里巴巴集团董事局主席、日本软银董事，同时也关注国内的教育事业，很有前瞻目光。下面小编来分享一些马云的优秀演讲稿，希望能对小伙伴们有用。
马云IT领袖峰会上不谈AI：未来都是MI
过去九年，深圳的IT领袖峰会给业界很多的思考，其实我是一个老师出身，所以我“胡说八道”的时间多一点，机会多一点，我的职责，因为我不是技术人员，我也不是商业人员，我的职责是利用我过去所有的思考、经历和资源，把所有问题跟大家分享一下。
我的讲话不一定是对，但是只希望给大家一些思考，这些观点，我在2000年到2005年，在广东至少做两百场的交流，请了很多小企业家，包括很多零售行业，讲了电子商务对零售行业的冲击，那时候我觉得相信我们的人并不多，当时零售行业的人笑话我们，觉得不可能被冲击掉的。人工智能、大数据，不管怎么畅想，人类想象力都是有限的，你觉得未来是这个样子，其实未来并不是这个样子。我在这儿讲一些我一直坚信的观点，未来二十年是互联网技术的时代，未来三十年将会成为互联网的时代，社会的变革，各行各业的速度，变革的速度会越来越快。不管你高兴也好、骂人也好，喜欢也好，未来的三十年变化远远超过大家想象。
现在大家骂实体经济，都在骂经济不好，其实实体经济从来没有好过，说企业难做，企业从来没有好做过，十年以前也不太好做，实体经济都在讲由于互联网冲击，其实也只有中国绝大部分的实体经济，或者说绝大部分的制造业都在骂互联网，在美国、欧洲，大家所有做得不好的企业，都在问自己这个问题。大家思考一下，互联网不是替罪羊，不应该成为替罪羊，大家都应该思考，如何应该利用互联网，把这些东西做得更好。前两天我听见线上线下不公平，需要线上线下征税一样，其实线上线下征税公平不公平，这是一个伪命题，本质上是大企业和小企业。我从来没有看见一家线上的大企业不交税，只要做到一定程度都征税，今天不要盯上这些小企业交了多少税，而是应该盯上这些小企业有没有赚钱，有没有利润，有没有活下来，今天不要看互联网对你这个行业有多大的冲击，而是要思考，你如何运用好互联网。
未来在十年以内，会加速五个行业的变革，有人说我“胡说八道”，我反正一直“胡说八道”，再说一遍也无所谓。
第一零售变成为新零售，新零售是线上线下物流的变革，以前你讲电子商务多么重要，现在怎么又不讲电子商务不重要，电子商务在未来五年内依旧高速增长，但是我们要思考十年以后会怎么样。其实我花很多时间去思考一个问题，我创业的时候在想，我没有积累，我爸也没钱，我爸没官，我也没有一个有银行工作的舅舅，我也没有今天所谓的资源。既没有积累，也没有资源，你唯一思考就是对未来的判断，大家判断十年以后会怎么样，谁对未来的判断越准确，然后你按照这条路走下去，才有赢的可能性。
我们做企业到今天为止思考，五年以内电商会很好，十年以后呢，纯电商会很艰难，线下零售也会很艰难，所以新零售实际上要把线上线下物流整合一起思考，要考虑的问题，以后的零售不是思考学会怎么卖东西，而是学会怎么去服务好你的客户。其实在美国的传统零售做得不错的，绝大部分都是学会如何去服务好你的客户，而不是学会卖东西。我们在过去的十年以内，传统零售各种各样的促销的想的任何方法，就是怎么卖东西。所以从卖东西走向服务别人是巨大的变革。
新制造，未来的制造行业已经不是标准化、规模化，而是定制化和智能化。在广东我可以这么讲，广东制造业在未来十年十五年，会受到的冲击远远超过长江三角洲，因为这儿一直以来以加工、标准化、定制化、流水线，这要引起高度重视。我前几年就在上海讲，上海的淮海路、南京路的零售行业一定要面临未来的挑战，零售行业的挑战。
今天广东的制造业一定会面临未来的新制造的挑战，也就是个性化、定制化、智慧化成为未来的时候，你原来的标准、流水线、集装箱，一切都会成为麻烦。所以大家知道这个智慧化有一个很重要的一点，以前手机本来就是打电话，装上操作系统以后，手机打电话的功能不到20%，那么假设汽车装进了操作系统，交通的作用也到不了20%。
新金融，金融冲击也会越来越大，传统金融解决的是二八问题，传统金融在中国特别明显，金融机构只要服务好20%的大企业、国有企业、外资企业就行了，所以80%的消费者、小企业，第一他也不需要去管理，做也不一定做得好，因为要技术。新金融解决八二问题，也就是解决80%消费者和中小企业，如何能够解决我们经常在讨论的小企业拿不到钱，我觉得今天在印度，我们用了我们的蚂蚁金服的技术，在短短的一两年内，现在已经有两亿的印度人用手机开始开设了账户，进行支付，今天在中国也一样，支付宝和微信支付对整个中国支付行业的冲击是非常之大，创新也非常之大。所以新金融会越来越大。
第四是新技术，核心技术未来将不会围绕以PC为主的芯片也好、PC的操作系统和数据库，都会重新颠覆，我一直觉得我们不应该弯道超车，而是换道超车，弯道超车十超九翻，你要想在弯道超车的可能性真不是太大，我要在前面你想超，没机会，只有在另外的道上超车才有可能，根据大数据、移动互联网，在整个未来的云计算、移动操作系统，移动的所有智能芯片，人工智能上面，中国是有机会的。但PC领域里面，我认为还是很有难度。
最后是新能源，第一次技术革命的能源是煤，第二次技术革命的能源是石油，第三次技术革命的能源主要是数据。所以社会的变革会越来越大，每一次技术的变革都是就业的变革，所以大家知道，前几天这个不是笑话，杭州有两个抢劫犯，连抢三个超市，最后只抢到1800块钱人民币，还被抓起来了，杭州大家支付都是用支付宝，没有人在商场、超市里面这么用现金。在龙翔桥门口的一个乞丐
放了一个二维码，可以用二维码给钱，要饭都要用二维码了。对于新技术的漠视、无视，会抢夺了你的就业，技术创造无数就业。
上一次技术革命1870年，在美国的农民占50%，大家知道一百年过去了，现在美国的农民只占2%，中国房地产行业，大家知道发展，雇佣了成千上万的农民工，但是最近你们发现这两年，我们以前老是担心城里农民工怎么办，房地产没了，农民工去了哪里，去了快递。
所以解决了社会巨大的问题，深圳也一样，深圳发展过程中，每个城市都有民工很多，地产突然没有，这帮人没有回到农村去，他们去了快递，当然也有回去的。
另外一点，很多的技术活，很多你认为真是绝活、技术活，很多的白领都没有了，大家都在讲哎呀，大数据、云计算，那数据分析师将来是不是很有活，我告诉大家，十年以后没有数据分析师这个职业了。我也这么觉得，我在五年前跟公司内部，我们启动了一个项目叫ET项目，我们认为未来的机器会比人越来越聪明，三十年以后，时代杂志封面本年度最佳CEO是一个机器人。这个你信也好，不信也好，它都会开始起来的。如果你的技术不能让这个世界更加普惠、更加公平，如果你的公司的技术不能让你的这个社会的经济能够更加持久，如果你的技术不能让人类更加快乐、更加健康，我认为你的技术没有多大意义。
以前我们创业要靠资源，要有钱，要有关系，未来你要创业，是问你有没有技术、你有没有数据、你有没有创新，所以这是我的看法。另外一点，在座所有企业家，要记住，其实王健林跟我打过一个赌，线上多还是线下多，现在我觉得这个赌没有多大意义。因为过去我们把企业家称为entrepreneurs，未来我们称企业家为nentrepreneurs，没有任何一个企业可以完全脱离互联网，过去我们说电是高科技，谁说电是高科技，互联网以后不是高科技，这是所有的基础设施，所有行业必须要用的。所以与其你今天还唠唠叨叨骂这个东西，还不如调转枪头，赶紧让员工多花点时间在这儿。未来三十年，这个世界不属于互联网公司，而是属于那些用好互联网的公司。
过去如果是BAT，BAT不能把技术、资源、能力、人才普惠化，BAT会越来越小，只有把自己的技术变成一种普惠的技术，才有可能起来，所以我还是想未来的三十年，不是互联网公司的时代，而是用好互联网公司的时代。网商也一样，它不是一种形态的改变，而是一种思想的深化，大家知道未来你服务的客户绝大部分都在网上，今天网上80%的消费者都是八零后，再过几年，九零后、二零零零后基本上都是在网上。所以你已经没有可能，我们现在还有一大波的人都是在线下的，五十岁、六十岁以上的人，有一个领导以前跟我讲，我从来不上网、从来不购物，我说这不是什么时髦的事情，更不是什么时尚的事情。我以前讲只有平下中农、没有文化的人才可以当党支部书记一样，这没有什么骄傲的，必须学习，再过二十年三十年，我们面对所有的客户出生下来就是在互联网。
我们公司提到的两句话，一切业务数据化，第二句话是一切数据业务化，一切业务不是基于数据的，忘掉，别做了，所有数据必须业务化，一切数据必须业务化，只有这样才能迎接这个时代，我们比任何一家公司都担惊受怕，如履薄冰，我们必须强迫改变昨天成功的模式。所以未来的企业家是一种开放的胸怀，必须要有利他的精神，还有责任感，更要有全球化眼光。其实现在国内全球化和国际化也搞糊涂了，国际化是一种能力，全球化是一种格局，国际化不是在国外开了两个工厂，你会讲几句英文就有国际化视野了，国际化是一种能力，全球化是一种格局，全球化你要为当地创造价值，你到当地去，不是因为他有便宜的劳动力，不是因为他当地有便宜的资源，而是去当地创造独特的价值，使当地创造了更多的就业机会和税收，只有这样的企业，才称之为全球化的企业。
未来希望大家高度关注，未来的三十年，高度关注那些低于三十名员工的公司，高度关注三十岁以下的年龄人，因为他们将成为未来三十年整个社会进步的象征。最后我们讲讲AI人工智能，我自己这么觉得我有不同的看法，允许我有不同看法，对不对，去年IT领袖峰会，我晚上参加研讨会，大家把Alpha Go说得天花乱坠，很恐怖的样子，我个人觉得So What。机器比人跑得快，大家都承认，机器比人聪明，大家承不承认，我觉得我们人类聪明无非几个，这个人背书属于特别好，过目不忘，计算机比你厉害多了，这个人算数算得很快，计算机算得不知道比你多少快，计算机还没有情绪。我们下围棋本来的乐趣就是对方下一步臭棋，搞一把，结果对方臭棋也不下了，有什么意思呢。机器如果做人能够做好的事情，不算什么，围棋打败了人，只是侮辱了一下人而已，机器要做的是人类做不到的事情，这才叫本事。
不叫artificial intelligence，应该是Machine intelligence，机器要有自己的思考，机器要有自己的方法，汽车也是机器，但是汽车仿造人，两条腿走路的话，永远不会跑得很快，它是通过两条轮胎。未来的二十年、三十年，要思考怎么样用机器的固定的一种intelligence。我在美国看了这个行业很久，我看很多学者专家，大脑神经外科专家进入了artificial intelligence，进入了人工智能，我觉得这个有点玄乎了，我们人类对于自己大脑的认识都不到3%，我们让机器学3%。
我觉得人做得好的事情，机器做得好，只会让人越来越沮丧，我们要让机器做人做不好的事情，人创造不了的事情，这是我认为在Machine intelligence上面，大家想一想，其实前景还是有很多的。所以过去人类的一百年，我们把人变成了机器，未来的一百年，我们将会把机器变成人，而这个人跟我们想象中的人是不一样的。就像有人说外星人，外星是生物，不是人，人太自大了，觉得外星人应该长得像我们一样，瞎扯嘛。如果我们多花点时间在Machine intelligence上，我们真正让机器成为人最好的Partner，而不是人最大的对手，只有这样，人类有责任和担当让机器成为人的合伙人，成为人的合作伙伴，而不是让机器来取代，这是我们这一代的人。
今天是我们十五年以前人类的决定，我今天的位置是十五年以前的今天的努力，才有今天的，我们的今天，影响十五年以后、二十年以后的自己，社会也一样发展。二十一世纪最大的能力，核心能力就是服务别人的能力，IT时代一切以强化自己为主，而DT时代是强化别人、赋能别人，让别人越来越强大，这是DT时代。我大概是三四年前讲的DT时代，前两天美国人说你怎么那么聪明，你怎么知道DT，他们说DT是Donald Trump，我说是Data 这是两个词，人类进入DT时代，不是Donald Trump时代。战略考虑两个方面，一个考虑自己，一个是考虑别人，只考虑自己的不是好战略，你只考虑自己，做不成拉倒，做成了，要思考别人怎么看。阿里巴巴怎么不做物流快递，其实物流快递我们在做，但是菜鸟只有两千号人。
你想如果我们要招聘一百万、两百万的快递人员，第一真给我们招来一两百万快递人员，我们公司可能管理也垮下了，第二真把别人的饭碗砸了，你说我们干嘛呢，你说聘请几个快递人员管理是真正的独特的技术吗?不是技术，独特的服务技能应该留给别人去干，如果你把所有的工作都干了，你做成的那一天也是你灭亡的一天。所以我觉得大家做战略的时候，要准备好，做不成功怎么办，做成功了又怎么办。未来三十年已经不是力量的竞争、肌肉的竞争，甚至不是知识的竞争，而是服务别人能力的竞争，而是体验的竞争，所以女人在未来的三十年将会蓬勃起来。以前我们是肌肉竞争，后来是知识竞争，现在是体验竞争、感受竞争，男人和女人有差别的，男人关心自己的权力、地位、升职、加薪，女人要考虑孩子、丈夫、老公、工作，一大堆，还要把工作做好，阿里巴巴有47%的员工是女性。
实体虚拟经济之争，全中国把互联网经济称之为虚拟经济的，虚拟经济的主要主体是银行、金融界，中国人不敢骂银行金融界，因为一骂，你贷款就贷不到了，所以大家就骂互联网，事实上虚拟经济的主体是金融界，另外互联网不是虚拟经济，它是虚实结合的经济，因为只有这样，才能够让互联网经济持久发展，实体经济还是虚拟经济，本来就不应该对立的，实体经济现在难，我现在告诉大家，全世界都难，虚拟经济强，其实虚拟经济中垃圾也很多，实体经济中垃圾也很多，现在说不能淘汰，我觉得该淘汰的必须淘汰，不能叽叽歪歪，为了保护那些快死掉的，一个很大的实体经济，如果在二三十年，过去二三十年，居然没有去把握互联网，把握未来的时代，把握市场的变革，该死的就应该让它死，这些企业不死，将来的大企业死的还会多。
我们不能一方面说转型升级，一方面还要对落后产业进行保护，这是不靠谱的。包括互联网经济也未必，我告诉大家，互联网经济活的也不好，除了BAT以外，请大家告诉我有哪几家企业利润很好的，BAT为什么利润好，不仅仅因为他们走得早，不仅仅因为他们专注，而是每家企业都有自己的核心竞争力，核心的技术，腾讯的技术，百度的技术，阿里的技术，技术才是未来真正的红利。如果你没有独特的技术，靠规模、靠低成本，不管你是互联网还是实体经济，都会倒掉。今天去思考一下，倒下去的实体经济，中国的实体经济好的也不少。实体经济中做得好的非常多，做得不好的也一大批，互联网经济也一样，所以我们不能怪一个行业，怪一个企业，只能是怪自己。
没有利润的企业不可能冒险，不冒险不可能做出未来的战略，不冒风险不可能起来的。还有一个，由于各种行业的变化，监管也会变，小型企业创新是靠产品，中型企业创新靠技术，大型企业创新靠制度，一个国家，刚才朱民讲了，整个国家的发展必须考虑制度的变革，任何一次创新，最后都必须是监管的创新，必须是制度的创新，前两年我去了一个世界篮球协会，篮球协会的人跟我讲讲是挺逗的事情，最早的时候是篮筐，球扔进去，梯子一放，拿出来，然后比赛，基本这么一干，干了很多年，十八年以后，有一个人说篮子底下的底剪掉不是很好吗，底剪掉，球速度就快了，篮球比赛好看多了，反对的人是谁?拿梯子的人，我工作没了，那不行，必须改革。其实篮球这个创新很简单，创新其实没那么复杂，但是就是把这个底剪掉花了十几年，剪掉以后真正变成制度，那就更长了。
告诉大家，任何一个创新背后付出的代价很多，大家知道另外是1865年，英国曾经出过一个很有意思的法案，叫做机动车法案，后来称之为红旗法案，就是1865年，英国的汽车出来了，所有上街砸汽车的都是马车夫，那时候马车夫是白领工人，是技术活，工作特别多，汽车出来，那还了得，必须毁了，最后通过一个机动车法案，机动车法案很重要的一条，汽车不许开得比马车快，很重要的一点，每一个汽车里面必须有三个人，车里面坐两个人，有一个人必须在五十米以外，拿一个红旗招一下，不能超过红旗的速度。那时候的汽车速度是6.4公里每小时，跟人跑走路差不多，目的是保护马车的利益，然后活活的一个汽车行业被这个法案拖了下来。结果德国起来，美国干脆花了三十年时间，全力往这儿走，美国成为车轮上的国家，把握住了由汽车向石油能源的转变。
大家记住，在1895年，整整三十年以后取消了这个机动车法案，今天的中国、今天的世界，有多少红旗法案在制定中或者在酝酿之中，而且会越来越多。所以我希望人算不如天算，天算就是云计算。监管要从人算变成计算，要更加科学、要更加着眼未来。教育也会发生巨大的变化，人工智能出现以后，请大家记住，教育的方法，你要去跟机器未来比谁算得快、谁算得准，我们让孩子们去背，我数学以前其实还是不错的。后来我是什么数学公式，到今天都没有用过，彻底糊涂掉了。我们未来的教育，一定要重新思考，重新思考我们的教育，以前是说服老年人，就搞定了年轻人，今天是搞定年轻人就可以搞定老年人。未来的社会不是知识的竞争，而是智慧的竞争，是体验的竞争。智慧的竞争，我们一定要想明白让孩子们必须去学习音乐、体育、运动、美术。音乐让人有智慧通灵，体育运动让人懂得团队精神，我们让孩子学会画画，有想象力，我们让孩子懂得很多知识以外的事情。郊外的重点，未来不仅知识的传授，重点是想象力、创造力和团队精神。我们国家的教育体系在未来三十年，将会遇到重大的冲击。
刚才讲的朱民的这张图如果实现的话，有多少人会哇哇叫，因为我们的教育方法、教育体系训练的是工业时代，所以教和育是两回事，教是知识，育培养文化，我希望大家多去思考，我们国家在教育改革上面面对未来的大数据、云计算时代，大家讲改革开放，中国促进改革开放的红利就是来自于知识就是力量，邓小平恢复高考，让有知识的人先富起来，这个其实很关键。未来的三十年，什么是我们这个国家、这个时代所需要的，我们今天就要对孩子们进行重新培养。学和习也是两个概念，学校里面学的是知识，习是不断去想，是想象力，是文化。
最后有一点争议的话题跟大家探讨，我们觉得人是看得出这个营养不良的人，就像我一样，看起来瘦不拉几，非洲难民一样，当年称之为东亚病夫，但是人到今天为止，我们去思考过没有，如果你的知识结构不良，你的智慧不良，你的整个文化体系不良，其实是很可怕的。这才是称之为网络病夫，我们这个国家现在在网上的人越来越多了，但是体现出来的网络病夫越来越多，网络暴力，不懂装懂，水军很多。如果我们不对这些重新补充我们的营养，很多重要的企业、很多重要的岗位，很多重要的位置上，如果这些人你能够把这张图画出来，非洲难民，这是营养不良，如果你把这个人的知识文化营养不良的话，你会发现我们这个国家还有很多事情要做。
现在的网络暴力已经变成这个状态，但是我们在迎接走向未来的时候，我们该做一些什么，网络公司该做一些什么，教育体系该做一些什么，人类的价值观体系该做一些什么，我觉得这个可能是我想思考，也希望带给大家的话题。也许未来二十年，我们不是网络技术，因为网络会把很多问题公开化，扩大化，这也把我们这个民族在过去几十年下来，知识、文化的不平衡和缺陷所造成的东西出现的越来越多。
马云内罗毕大学演讲稿
Good evening, well it's my great honor, Chancellor Minister and doctor Cucuy and the students and professors.
I ,I've been expecting this day to come to Africa for a long long time and this is my first day and this day inspired me a lot , and I ,I had its high expectation before I came to Africa, but even that the resulting for a whole day today is better than I expected and especially when I am a very lucky person in the past 18 years in my apartment.
I talked to 18 young people like me that we want to build up a company using Internet to help doing business easier to using Internet support every small business support every young people, every woman that if they have a dream , if they have some ideas , it will enable them to make the dream true and sell things sell their products all of the world that was the ninth that was year2 1999 in my apartment. Well, very few people believe that but we made it happen in only 18 years.
I'm a very very lucky person and people say have you ever learned business before, have you done business before? have you learned they like MBA'? now I have never learned any knowledge about how to do business,I never got even one day of training of computer,I stood out stood even to today,I don't know how computer works a lot of people challenge me, how can you run such a big ecommerce company without knowing, without knowing the anything about the knowledge without anything about the financing and marketing and I say this is because I know what people want, I know what people don't want and this is crooked where I learned that, I learned my experience of working with people.
when I was a student in the university, I was not a good student, that's why I really don't like a lot of a good students,I'm always like in the middle like fifteen, i never be got the number one number two in my class from primary school to university ,I filled three times for the universities and finally I got into the university ,I still tell myself, I should spend them all time not try to be the number one but try to be the number one person that can help and work with people .
I was elected as the chairman of the Students Union of my University and later become the students unit chairman of the students unit of whole our city, our city has over a hundred thousand students and I was the chairman of that universe of that Union, my job is to work with the people listen to the students do what I can do , this I learned how to work with people,because at that time , we don't have any money.
All right.
The only thing you want to win the respect is by supporting other people and when I graduate I learned a lot from my job my first a job, I was trained to be a high school teacher and because I was supposed to be one of the best of students in the school .so I was assigned to teaching University for six years, and I know one of the secret of being a good teacher is always a finished class five minutes earlier, no matter how wonderful your teach.
if you have five more minutes teaching students don't like you, if you finish here efficient and teach students and share with the students how to learn instead of putting all the knowledge in their mind writing all the all the things on the blackboard you'll never be popular.
I was selected as one of the best teachers in the university but one thing I learned from teachers later become a CEO is that a good teacher always expect his students to better than him, the teacher want his students be good, I want this student be a banker, that be a mayer, that be a scientist, you don't want your students ,this one bankrupted that one in jail .you always expect your students be better, this is what I learn when I become an entrepreneur, I always want to hire the good people who are smart than I am and always making sure that they are better than I am.
they always hope that they better than expected and if you want them better training them discipling them supporting them, so I learn a lot, the thing I learned most is being a teacher, so I call myself CEO, Chief Education Officer of the company, so in my life, I'm telling people my age I'm 53 ,in my past years and I'm always a good student, keep on learning you don't have to be the best ,but you have to know who is better than you are, and work with him and always be a good teacher a good teacher share the knowledge and expect the other people better than you are.
so these the two qualities that I learned and to be a CEO, so go back to this campus is always what I want, I remember 1994 ,the day when I decided to leave this College, go to do a business . my president said why you want to go do something that called Internet .there is no Internet in China at that time.
I've been elected as the best teachers for university for three years, everything I told my students are the things I learn from books , so if I go and build up something and then go back I can be a better teacher. this is my original thinking ,I never thought I would be rich, I asked my wife when I started my business ,I said do you want your husband to be a rich person, or to be a person that be respected she said you will never be rich.
she's right because nobody thought my father my parents never thought I would be rich because I don't have a gene of being rich， so even to today. Because it's true, my schoolmates my classmates my teachers my parents, nobody thought I would be rich,this guy has been failed for so many times,how can you be rich , I never thought I would be rich ,even till today people say Jack, you are one of the richest of people in China in the world ,I think this is not my money, I think, to me just I'm living the dream.
We have a 1 million that's your money, we have 20 million that's the problem ,you have to think about the valuationm,where should I put the money invest in the real asset or buy stocks or invest the VC , most of them they were gone,we have more than 1 billion dollars,that's the money belong to the society and people in the society trusted you can spend the money better than government ,so they give you the money and do better.
So I thought I have the responsibility to spend the money better more efficient ,this is this is what I did, so my wife said be a person that can be respected not be a person that be rich and this is always I want to do and I am sharing a lot of ideas for young people,how can you be successful and how not to fail and the third how can we be respected, I'm not a that person that respected a lot of people in China don't like me,because they say I've destroyed their business.
I never destroy anybody business ,they, normally people destroy themselves, if you want to be successful you should have a high EQ, you know IQ EQ and there's another called LQ the Q of love,if you want to be successful, you shouldn must have a high EQ, because that a person with a high EQ knows how to work with the people.
How to understand the people how to support people, if you do not want to fail, now a lot of people get rich quickly, and losing money quickly, because they don't have IQ, IQ is intellectual knowledge you learn when you have a good knowledge ,you know where the knowledge. I will always pursue knowledge to protect your business, protect your people and when you have high IQ but the world is very fair.most people have a high EQ normally have a low IQ ,they don't want to learn , Because they are smart. They strict smart. They don't want to be academic right.But a lot of people very academic high IQ. But they have a terrible EQ. We have seen a lot of in the university, any movie universe in the world.
Right?
The top one top one students normally have high IQ. But terrible EQ. But they never feel they got disappointed. But even if you have a high EQ and IQ. You made a lot of money,you made a fortune, or you'll be successful it become a government soup person or whatever. But you may not be respected.
Because you don't have a high LQ. The LQ is careful others, love the others, respect the future,respect the young people.So these are three choose that I think you will need have. So when you're a student, spend them all time taking care of the other people, joining the activities that helping people. And start spend time on learning. I think this is this is very very critical.
And I would say that people like me. I'm from nobody. My father was pretty poor. My mother my father and mother did the pay when I was young. They're paid put together a six dollars a month. Six no more than the late best times eight dollars.
They have to feed four people. My grandfather,no job, me,my brother and my sister. It was tough. And even if I failed so many times. But one thing I want to tell that share with you is that failure does never stopped me and I've trained me.
A lot of people failure. And then they complain oh my god nobody helped me. I don't have this.Why though people don't help me? Why I don't cannot give all of money from the banks?Why I'm not to born in a Bill Gates family? People have a lot of stupid complaints.
I have this stupid complain all the complaints today young people have I have done.I hated them. I complained Bill Gates. I complain Microsoft Oracle all these companies taking all of our jobs. Because we don't have chance. And later find complaint that's not a work. I learn from Mr. why people should help you, Who are you?Why people should help you?
Nobody help you,that is very common. People help you,that is uncommon. Those people give you the help, think about this is the trust. This is how you did well in your EQ. You because you care for people. Because you have something good. Then people start to help you.
I was rejected for so many times as I said this morning. over over 30 jobs apply for,rejected. I applied for a KFC. 24 people classmates went that together. 23 accepted.I was rejected. Five people went for employ,out for a job employees. Four people accepted I was failed.
And my cousin and I waited for two hours long queue to be the waiter of the four-star hotel in my city In a very very hot day, my cousin's score was much lower than I than mine. He was accepted and I wasl rejected. So is that a fun?No,not a fun at all.It's very painful. But I get used to it. Everybody,remember you have to get used to failure. If you cannot get used to failure. Just like a boxing, If you cannotbe get used to be hit.how can you win? So I get used to that.
And today I'm surely experienced with a lot of entrepreneurs. I've got a Hupan University training entrepreneurs. The thing we teach the entrepreneurs are different from Harvard MBA. The MBA teaching everybody successful stories. When you read to many successful stories. People got crazy.
You think I can be successful. When you share a lot of famous stories. You learn. So I when I start Alibaba. I give famous stories cases to every of our cup my colleagues. Let them read it. Let them discuss it.
No matter how smart you are in your business. In your way,you will make the same mistake again again. The way we teach share the failure story, not one to you to avoid mistakes, is teach you how to face the mistakes when you're in trouble.
So as young people,in our life there's always opportunity. There is always chance,there is always a failure. The thing is how you survive from failures. When you're rejected,how you survive from that. This is I learned.
I even to today, People say, Jack,you are probably one of the most influential people. Anything you want to do,you can do it. No,not of support cannot do a lot of things.
I feel and I worry much more than I was nineteen ninety five. Or very much more when I 1999 when I build up my company. Because at that time I only worry,take care for eighteen people. Today we have fifty six thousand people in our company Today .
When we start to do business, I tell you this the the interesting story. People say how can I do ecommerce. Because nobody 1999 year 2000. While for nobody believed that they can buy and sell things online.
Nobody trusted it.You don't have our money.You don't have a credit rating system.You don't have a payment. you don't have a logistic. You don't have the internet. The internet speed was so slow.
But look at the Kenya when I arrived yesterday. the speed,oh my god,I have never seen such a lecture speed. But rather than America. But I bet a lot of people still complain to speed.
Right?
Because those people love to complain, They complain all their lives. The speed back,nothing. the government is not ready and Dunkel sometimes ,not sometimes, most of the times, if the government did not know what's going on ,it's the opportunity ,if you're people around you does not agree with you , that's the opportunity. if everybody loved it, if everyone wanted to do it. there's no opportunity for you , because the other people smarter than you are.
So I would say nobody using trust internet, and I told 18 founders, I say I believe Internet will be the future, I believe China will have ecommerce, because they say then there is no payment ,we say let's build a payment and there's no logistics .let's build logisitics and there's no government support. Let's say it's good they will support us someday ,When we launch the Tmall Taobao year in 2003,very interesting I have a seven people I say guys tomorrow we're going to launch the taobao but we don't have anything to sell. Can you go back home and search for something, so we can list on our site and with the people to come to buy it ,Everybody came back seven people ,we gathered 21 products , we list on the website, We waited there for 72 hours, nobody come to buy it so we buy by ourselves.
Testing the products and then I'll I got several weeks later, somebody comes to sell , because nobody want to buy it, people come to sell listed something ,we buy all the things, for the first two weeks ,we bought two months we bought are all full of the garbage Because we want to making sure something that you can buy yourself.
From that day to last year, we sold five hundred fifty billion US dollars that is ranking 21 countries GDP wise in the world ,we are little bit bigger than Argentina.
we created more than 33 million jobs for China, By the way ,we have delivered over 65 million packages per day, 65 million packages per day all over China and world, This thing nobody believed it , we did not believe I start internet would be big ,but I never thought it would be that big let's say guys it was big compared to yesterday, but compared to tomorrow's future it is tiny, I believe 80% to 90% of the business in the future will be online.
Today we call people entrepreneurs, few many years later we call Netra premiers ,because everybody has to be online , entrepreneurs today you can only sell ,your goods in Nairobi here, but in the future ,if you cannot sell your product all of Africa. if you cannot sell things across the countries, you're not successful business people, The world is changing very fast and I'm not scarring you guys I worry about the new technology, This is the third technology revolution that a human being face the first technology revolution takes about 50 years.
Second 50 years, this is 50 years We're going to have another 30 years, which is very important.
The first technology revolution caused World War one, Second technology revolution caused World War two and this is the third technology revolution: the search first the technology revolution reduce the humans energy so we know human are not as strong as machine, The second technology of rushing released the distance speed of human beings so we know we can never run faster than plane and trains This technology revolution release the human brains, so don't be scared machine will be smarter than we are and imagine past 20 years.
We will make people like a machine in the future we will make machine like people and data internet artificial intelligence machine intelligence ,all the things coming up the world is facing big challenges ,A lot of jobs that you are thinking great, five years later, it's going to disappear and this is the challenge to the world but this is also the opportunity of the world I think change is the best opportunity come people complaining is the best opportunity. A company if you want to be successful it's not how much money you have because we see so many companies have so much money they are not necessary to survive it's what problem you can solve for the world.
One of the things I want to share with you that my special energy my speciality of become CEO of the company I think about the future I think about what the what the world will look like what China will look like what my neighbors would look like what's the problem they would have in five or ten years,If this is a problem,is going to happen to China.
If this is a problem,is going to happen to my customers. If this is a problem to my neighbors. If I can fix that.If I can start to prepare now. Five years later I will be successful person.Think about the future. Do not think about I,if I do this. I will be very successful.No. If I do this.I can solve a lot of problems at that time. That is the value,that will bring.
The world is challenging, A lot of people complained where is the opportunity. Opportunity always exists in the place where people complain. When people complain. Think about it,how can I solve it. If I can solve it.I have the chance. And where's the opportunity? Where change comes,that's the opportunity. If there's no change. Big business,rich people,powerful people always there. Think about how internet can solve Kenya problem. How internet can solve the African problems. Without internet, I don't think, any small business,any young people in Africa. You have a few opportunity to sell your things across the other country. Only big companies have. So I think this is the greatest opportunity we have.
And I think, as I said,people hate globalization. People don't like global trade. I like globalization. I'm a strong believer of globalization. But unfortunately,last 20 years. Globalization was controlled by 60,000 big companies. Most of the young people,small business,women. They don't. Developing countries don't have this chance. But internet comes, this will change. This is what I believe, using Internet to power empower everybody.
So I would say that we are lucky people. we are lucky because we're entering into a very very interesting period. and I would say that Africa has the boat. I'm not coming here trying to inspire you.
I'm coming here to tell the truth that This morning I found Africa as much more opportunity. Because you have a young,you have. That the whole world today is worried. I don't know why everybody's worried. The whole world today is puzzled. But Africa I see people have a passion. And people have ideas. People say this is the future.
Because I think we are we have nothing to lose. Europe has a lot to lose. America has a lot of world rules. Those countries worry about losing. They are a lot of puzzle. But Africa I don't think you have anything to lose. And I heard a lot a lot of Africa,there are so many opportunities. So many complains,so many problems.
That is the opportunity. If you want to be big company,solve big problems. If you want to be a small company, solve small problems,complains. All the people are lucky enough.
I traveling around the world. I see so many successful people. Politician,business people,scientists,artists. I found one quality that it all the successful. For sure they never complain. They are always optimistic. And a second,they always partner with good people. So this is something we are entering into a very interesting time.
And Africa, this is you are the youngest continent in the world. The average age I hear is only 19 years old. I was amazing. That the future. I am calling on every country pay special attention to next to 30 years.
Every technology, the first 20 years is about technology company. In the past 20 years, Internet companies. Google,Facebook,Alibaba,right?Amazon. These ompanies control. These companies,very successful. Next 30 years,may not as necessary these companies.
For sure, It's not the Internet company will win next to 30 years. If those companies,those young people using the Internet well will win.
Car was not invented in America. But American people using car best. Electricity was not invented in America. But American using electricity best. So Africa we have a terrible, People say we have a terrible internet infrastructure. But I think this is the chance. Why ecommerces grow in China,grow bad in America? Because we don't have sophisticate to take it, ecommerce infrastructure like America.
In America there are supermarkets and walls and everything's so good, China, no. We don't have such a great payment system. We don't have a credit rating system because we don't have that so restart of high job.
China, when I started the e-commerce, people say even Chinese don't have a telephone, why is it believed the internet will happen.
Yeah we don't have a telephone there, we have a mobile phones. Nobody expect mobile phone grow so fast. Africa today I think more than 60% of the people in Africa have a mobile phone.
The mobile phone today is much more powerful than the PC. Unluckily, I did not study PC. With the mobile phone, you connect to the world.
Right? So this is what I feel that Africa that the poor infrastructure may giving you the opportunity that you never you never even imagined. So the thing that also I'll say, I heard so much about Kenyan, Africa is that, you know, the forest, the animals.
You are guys a living in the paradise. Think about the China. China is the kitchen of the world, very dirty now, the air pollutions. So Africa develop, you don't have to follow the other countries model. Africa should be Africa, using the new technology protect the environment, protect the animals. It's easy to build buildings, but it is difficult to call the animal backs. It's impossible, right? Tell me where in this world you can see so many elephants and lions from still walking around.
Africa.
Tell me where in this way you can still smell the real optimist of the blue air. That's what now I understand when I arriving. Why so many people come to Africa every year and go on or not.
There's no business here, but you have a business to leverage that. And think about if you want dude of a manufacturer base, think in a different way, it's impossible to copy China, and even if you copy China, you have no future. Because the world manufacturing is shifting from B to C to C to B. Normal way is business, think about something and sell to the consumers. In the future because the data technology every manufacturer should be C to B, consumer to business.
The manager has to make their products smart, tailor-made not large skill. China grow in the period of large container, massive, assembly line. Future, assembly line is not how many t-shirts we can make for what assembling with one hour. In the future is how many different t-shirts you can make, how many talent made t-shirts you can make.
So this is something the world is changing. Africa have to think about the way that Africa is good at.And I would say I would do anything to change if I can be young. Tell you one thing, year 1999, I'm lucky enough to find one of the early founders of Yahoo. It was number 40 employees of Yahoo. They joined us, become the CTO of the company. And I asked him what do you want is a jack. Uh, you guys are young,I would spend 1 million dollars to buy one year. I say, I sell all my age to you. Today I realized that, young age is something that is the best opportunity.
Don't be scared of failure. My asset is so many failure stories. There are a lot of stories about us, about me, but none of the books I read about me. Someday I may write a book. The books name is Alibaba 1001 mistakes.This is the best assets that when you have.
Learn from the mistakes, learn from other mistakes, not because you want avoid the mistakes, because when you face these mistakes you know how to face it, how to challenge it, and this is critical.
So I want to share with all the young people here, students, never give up. There's always opportunity there. It's easy to give up. Keep the hope. The world is challenging, but this is opportunity for young people. Ecommerce, internet is the opportunity for country like us, Kenya, China, Africa.The best of people say, well ecommerce, China's The best place in the world for e-commerce. where, tell me. I think Europe, you have everything. But why Europe it has no good Internet companies or e-commerce company? They worry too much. They worry about privacy, security, laws, government predators, government already that when you worry too much, you're scared to move forward. Don't worry.
If you make mistake, try again and find the good people, Innovation is not from the government. Innovation is from your customer, from the market. And finally I give. If you want to be entrepreneurs. I will give you device: always remember custom number one, employee number two, share for number three. This is different from America: sell for the number one. I believe customer number one.If you make your customer happy, they will pay the money. If you make your employees happy,they will be creative innovative.If your customer in probably happy, the shareholder will be happy. Do not spend a lot of time on you're talking to your shareholders.Spend more time to talking your customers, spend more time talking to your employees，and making sure it's the employee share the vision, making sure they're great and also making sure where your hire employees, find the good people, find the people who smart then you are.Find the people who can be your boss. You think this guy would be my boss in five years. Hire him.
This is the secret and also that last secret is making sure high enough women on the internet type. This is, this is the,one of the secret source of success for Alibaba.We have 47 percent of the women.47 to 48 percent of the colleagues in our company of women.33 percent of the senior management of our company women.Not because we want to keep women.we find women can do much better job on the Internet time,on the e-commerce. When I set a business I say e-commerce is not a bad computer to talk to computers.
E-commerce is about a people talk to people. But computer is just a proxy to the front aged.Women take care of the others better than men.
Women understand, women have much high EQ than men.We have IQ, have to care about the others. See, when you're online, the engineers, I got a lot of engineers. They have a high IQ, they make good program but they never care where the program is user-friendly or not. But women make them very user-friendly, and women really care about the customers behind it. This make our cut. People like I may have no background of Technology.The only thing I want to do is make my customer happy.How can I make custom happy? We got a lot of people and we have a women engineers,women CFO, women CEO, women president.So keep on that. Remember this is so evil. This is why we have seen so many women presidents,women Primeminister, women CEOs. In the future I think we're going to have a woman Secretary General of your nations.
And we need that, I know a woman Chesser. So that is something I want to share with you.I'm not a politician on the business people. As a business people we're resulted driven. Where efficiency driven, we're fed driven. why result driven. because you have to get result. Otherwise you only talk. no results, you die. And for a device I give it to Kenya Africa is speed up. You know what I'm saying. For one day, I get some feeling. We have a vision, but you have to get the things down,and with speed. And the second is efficiency driven.And the third affair, business people can never force people to do business with me. It's about a fair trade, So I would to say let's move up. Africa will be the next driving source or driving energy of the world after today's Asia. And this is what I truly believe and I come here, I don't want to sell anything to you guys. I want to help you to sell your great step to the world using Internet.
Thank you.