有关电话礼仪的英文怎么说

有关电话礼仪的英文怎么说

　　电话在我们生活中随时都会用到，当你要和外国人需要商务交谈的时候，你会用英语交流吗，有关电话礼仪的英文有哪些?下面是学习啦小编搜集整理的一些内容，希望对你有帮助。

　　有关电话礼仪的英文

　　1. 介绍自己，可以说：

　　① This is ... (speaking).

　　② This is 7863469.

　　③ ... is here. 千万不能说 I'm ...

　　接英语电话礼仪

　　2. 询问对方是谁，可以问：

　　① Who's that?

　　② Who's speaking (calling), please? 千万不能问 Who are you?

　　3. 询问对方是不是某人，应问：

　　Is that ...? 或 Is that ... speaking (calling)? 绝对不能问 Are you ...?

　　4. 通话时，有重要的事情要处理，不得不中断通话，要有礼貌地请对方稍等，可以说：

　　① Hold on, please.

　　② Just a moment, please.

　　③ Wait a minute, please.

　　5. 通话时，应说明打电话的意图或征求对方的意见，可以说：

　　① I'm calling to tell you ...

　　② I'm calling to ask you ...

　　6. 打电话时，拨错了电话号码，应说：Sorry, wrong number.

　　学习简单几句 礼貌结束通话

　　1. I've really got to go, I'll get back to you when I get the office.

　　我真的得走了，我进办公室再打给你。

　　2. Sorry, I must end the conversation. There's someone on the other line.

　　抱歉，我不能再说了。有另一人在线。

　　3. Sorry, I've got to hang up. My wife's waiting for me.

　　抱歉，我得挂电话了。我老婆在等我。

　　4. I think I'd better let you go. I'll talk to you later.

　　我想我应该让你去忙了，我晚点再打给你。

　　5. I have to get back to work. I'll call you later tonight.

　　我要回去工作了。我今晚再打给你。

　　6. Shall we continue this later? I've got a call waiting.

　　我们可不可以晚一点再继续谈?我有插播。

　　7. It's kind of late. Why don't we talk about it tomorrow?

　　有点晚了。我们何不明天再谈呢?

　　8. I've got to meet a client right now. Can we talk later?

　　我现在要去见一个客户。我们可以晚一点再谈吗?

　　9. I won't keep you any longer.

　　我不耽误你时间了。

　　10. Sorry, it's getting late. Can you call again tomorrow morning?

　　抱歉，时候不早了。你可不可以明天早上再打来?

　　接听电话英语

　　1.to pick up the telephone

　　2.to lift the telephone

　　3.put sb.on to

　　4.answer the telephone

　　5.answer the phone

　　Examples:

　　他懒得甚至不愿接电话.

　　He was too lazy to bestir himself even to answer the telephone.

　　我打了电话,但没有人来接电话.

　　接听电话英语怎么说

　　I telephoned,but nobody answered the telephone.

　　.乔接电话时,史密斯在偷笑,因为他知道那是一个开玩笑的电话.

　　Smith was laughing up his sleeve when Joe answered the phone because he knew the call would be a joke.

　　电话铃声响时请你接电话好吗?

　　Will you answer the telephone if it rings?

　　他在开会,没空来接电话.

　　He is in conference and cannot come to the telephone.

　　工作中接英语电话礼仪

　　STEP 1 Remember you're at work

　　First and foremost, remember you're at work. Now is not the time to call or email your long lost frat brothers, ex-girlfriends, or bookie.

　　STEP 2 Don't use speakerphone

　　Don't use your speakerphone unless it's completely necessary. Otherwise, it's just obnoxious.

　　Remember: background noise can be heard when you're on a conference call from home—and that includes toast popping, kettles whistling, and toilets flushing.

　　STEP 3 Keep voice mail short

　　When leaving a voice mail, keep it short—you are not auditioning for Hamlet. Just provide the essentials: your name, your number, and a BRIEF reason for calling.

　　Have your message ready before you call. Nothing is more annoying than listening to someone stammer while they try to formulate a coherent thought. And remember to enunciate so the person doesn't have to replay your message 25 times.

　　STEP 4 Include simple subject line

　　Always include a simple, straightforward description in your email subject line so its recipient can quickly assess if it's important, and easily relocate it later.

　　STEP 5 Be careful with email

　　Remember that an email doesn't convey a context the way your gestures, expressions, and tone of voice would. What you write in a playful way may come across as harsh or insulting to your reader.

　　Always spell-check your email before hitting 'send'; It's easy, and may just save you a lot of embarrassment.

　　STEP 6 Include explanation when forwarding

　　Forwarding an email to a co-worker? Always include a brief explanation so they're not left to ponder what you may want from them. If you're totally swamped, at least include "FYI".

　　Eighty-two percent of what you communicate on the phone is non-verbal—in other words, what you say is far less important than how you say it.