电话礼仪(2)
1. May I have extension two-one-one? 能帮我转分机211?
2. May I speak to David, extension tow-one-one? 我可以找211分机的大卫吗?
3. Please connect me with extension two-one-one. 请帮我转分机211。
4. Could you put me through to the personnel department, please? 请帮我接到人事部，可以吗?
如何用英语接电话~
(一) 打电话的人找的是你自己，你又恰好接了电话。
A: Daisy 在吗?
Is Daisy there?
B: 我就是。
1. Speaking.
2. This is she/he.
3. You're speaking/talking to her/him.
4. This is Daisy。
5. That's me. 我就是。
(二) 打电话的人要找的人不在
A: May I speak to Mr. Gates? (请问 Gates 先生在吗?)
B: 1.He's not here right now. 他现在不在这里。
2. He's out. 他出去了。
3. He's in a meeting right now. 他现在正在开会。
4. You've just missed him. 你刚好错过他了。
5. He's just stepped out. 他刚好出去了。
(三) 打电话的人要找的人不在, 问对方是否要留言
A: Can I talk to Mark? (Mark在吗?)
B：1. He's out on his lunch break right now. Would you like to leave a message?
他出去吃午饭了, 你要留言吗?
2. He's not available right now. Can I take a message? 他不在, 我可以帮你传话吗?
(四) 打电话的人问他要找的人何时回来
A: Do you know when he will be back? 你知道他什么时候会回来吗?
B: 1. I'm sorry. I don't know. 抱歉, 我不知道。
2. He should be back in 20 minutes. 他应该二十分钟内会回来。
(五)打电话的人要找的人不在, 愿意接受对方的留言
A: Can I leave a message? 我可以留个话?
B: 1. Yes. Go ahead, please. 可以, 请继续。
2. Of course. Hold on for just a second so I can grab a pen and paper.
当然, 稍等一下让我拿个纸笔。
3. Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down. 当然, 如果你可以等我一下, 让我找张纸写下来。
(六) 接受对方留言时听不清楚, 希望对方重复
A: When he comes back, can you have him call me at (206) 5551212?
B: 1. Can you repeat again, please? 能不能请你再重复一次?
2. (Say) again, please? 再说一次好吗?
3. Pardon? 抱歉。(请再说一次)
4. I'm sorry? 抱歉。(请再说一次)
(七) 对方希望留话, 怕听错了, 不想接受对方的留言
A: May I leave a message? 我能否留个话?
B: 1. You know what? My English is not that great, and I don't want to miss anything. Would you mind calling back later? I'm sorry.
我的英文不是非常好, 我不想听错话。你介意稍后再打来吗? 我很抱歉。
2. If you don't mind, could you please call back and leave a message on the answering machine? My English is not very good.
如果你不介意的话, 能否请你再打一次, 然后在录音机上留言? 我的英文不是很好。
(八) 对方打错电话
A: Can I speak to Alexander Walker? 我可以和 Alexander Walker 说话吗?
B: 1. Alexander Walker? I'm sorry, but there's nobody here by this name. Alexander Walker? 抱歉, 这里没这个人。
2. I'm sorry. I'm afraid you've got the wrong number. 抱歉, 恐怕你打错电话了。
3. What number did you dial? 你打几号?
(九) 跟对方要求跟(打电话的人)刚刚已经通过话的人再讲话
A：Can you put Daisy back on? I forgot to tell her something.
你能否请Daisy再来听电话呢? 我忘了跟她讲一件事。
B: Sure. I'll go get her. 当然! 我这就去叫她。
(十)电话没人接(或录音机)
A: Is he there? 他在吗?
B: 1. No one is there. 没人在。
2. Nobody answered. 没人接。
3. No. I got the (answering) machine. 没有! 是录音机。
(十一) 电话打不通
A:(旁人) Did it go through? (电话)打通了吗?
B: 1. The line was busy. 电话忙线。
2. I got the busy signals.. 电话忙线。
(十二) 接到无人电话(就是打来了却不说话的那种)
A:(旁人) Who called? 谁打来的?
B: 1. No one. He hung up on me. 没人。他把电话挂了。
2. Wrong number, I guess. He hung up without saying a word.
估计是打错了。他一句话也没说就把电话挂了。
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