同事间应该如何称呼
公司里的称呼因为不同的公司文化氛围而有所不同。有的公司严肃正式,称呼一律要带上“先生、女士”等字样,有的则很宽松,直呼名字就可以了。接下来,小编给大家准备了同事间应该如何称呼,欢迎大家参考与借鉴。
同事间应该如何称呼
F: Welcome aboard!
欢迎你来本公司工作!
C: Thank you, I'm delighted to be working here, Mr. Buchwald.
谢谢。我很高兴能来这里上班,布奇华先生。
F: Call me Buck1, will you? My name is Reginald Buchwald but everybody calls me Buck. It's easier.
叫我布客就可以了。我的全名是雷奇纳客·布奇华,但是大家都叫我布客。这样比较方便。
C: I'd prefer to call you Mr. Buchwald. Isn't it rather disrespectful to make a nickname2 out of one's family name?
我更愿意称呼您布奇华先生。用别人的姓做昵称,不是很不礼貌吗?
F: Well, President Eisenhower was known as Ike. Everybody in this company all the way up and down the line is called by his or her first name.
嗯,艾森豪威尔总统也被呢称为艾克。我们公司的上上下下都是直呼每个人的姓。
F: It's been our tradition ever since the company was small. And don't worry about the 'disrespectful' business. OK?
在我们公司规模很小的时候这就已经形成传统。不要担心不礼貌的事了,好吗?
C: I'll try.
我会试试看。
F: Good. But when there are outsiders, like business people from other companies, it might be good to address your higher-ups as Mr., Ms. or whatever is appropriate. To those outside the company, it may be interpreted3 as a sign of flippancy4 or lax discipline. Get it?
好。不过。如果有外人在时,比如其他公司的人,最好能称呼你的上司为先生、女士或任何适当的称谓。对外人而言,我们的习惯可能会是轻率的和纪律松懈的表现。明白吗?
C: Yes, sir.
是的,先生。
F: (Laughing) And don't 'sir' me either. Now I'll show you your private office.
(笑着说)也不要叫我先生。现在,我带你去看你的私人办公室。
扩展:电话业务注意事项
1.接电话时不可以简单地回答“Hello”,而应报上自己的公司或所属单位的名称。例如:
Hello, this is Information Desk. 您好,这里是问询处。
Information Desk speaking. May I help you? 问询处,需要帮忙吗?
2.打错电话时
如果是外线打错时,可以回答:
I am afraid you have the wrong number. 不好意思,您打错电话了。
This is the LI JIA Hotel, 2234-1156. 这里是丽嘉酒店,电话是2234-1156。
如果是总线转错内线时,可以回答:
This is Room Reservations1. I'll transfer2 your call to Restaurant Reservations.
这里是客房预约处,我帮您转接到餐厅预约柜台。
I am afraid this is a direct line. We cannot transfer your call to the Chinese Restaurant. Please call 2234-1156.
不好意思,这是直播电话。我们无法为您转接中式餐厅。请您改拨2234-1156好吗?
3.当负责的工作人员不在时,可以回答:
I am afraid Mr. Lin is out at the moment. He should be back around 5 p.m.
不好意思,林先生现在外出。他应该会在下午5点左右回来。
I am afraid Mr. Hao is on another line. Could you hold the line, please?
不好意思,郝先生正在接电话。请您稍等一下好吗?
I'll tell him to call you back when he returns.他回来时,我会请他回电。
May I have your name and phone number, please? 请告诉我您的名字和电话好吗?
4.当会话结束时
结束电话中的对话时,不可以简单的说"bye-bye",最好说:
Thank you for calling. 感谢您的来电。
You are welcome, sir. 先生,不客气。
We look forward to hearing from you. 我们静候您的佳音。
Please contact me if you have any further questions. 如果您有任何其他问题,请和我联络。
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