商务私人秘书接待英语
关于我们的私人秘书接待的问题,大家有什么想要问的吗?接下来,小编给大家准备了商务私人秘书接待英语,欢迎大家参考与借鉴。
商务私人秘书接待英语
In this conversation, Sally is a receptionist for a major computer hardware1 supplier. This particular morning, she is also filling in for a personal secretary who called in sick.
Sally: Good morning, ABC Computers, Sally speaking. Can I help you?
Caller 1: Yes, I’m Dave Michaels. I’d like to talk to Amy Winters, please.
Sally: Just a moment, please. I’ll transfer2 you.
Caller 1: Thank you. . . . . .
Sally: Good morning, ABC Computers, Sally speaking. Can I help you?
Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?
Sally: I’m sorry, he’s in a meeting. May I take a message?
Caller 2: When will he be available?
Sally: I don’t know, sir. Would you like to leave a message?
Caller: No, that’s OK. I’ll call back. . . . . .
Sally: Good morning. Ms Carling’s office. What can I do for you?
Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.
Sally: Hold on , please. I’ll check her schedule .... You can meet with Ms Carling at 10:00 tomorrow.
Caller 3: That’ll be fine. Thank you very much.
参考译文:
在这段对话中,Sally是一家大型电脑硬件供应商的接待员。今天早晨,一位私人秘书请了病假,Sally暂替她的工作。
Sally: 早上好。ABC公司,我是Sally,请问您有什么事吗?
Caller 1: 是的,我是Dave Michaels,请Amy Winters听电话。
Sally: 请稍等。我给你转过去。
Caller 1: 谢谢。 ……
Sally: 早上好。ABC公司,我是Sally,请问您找那位?
Caller 2: 我是Lance Stevens,请你们的客户服务部经理接电话,好吗?
Sally: 对不起,他在开会。要留个口信吗?
Caller 2: 他什么时间方便?
Sally: 我不知道,先生。您需要留个口信吗?
Caller 2: 不用了。我会再打过来的。 ..….
Sally: 早上好,Carling女士的办公室, 我能为您做什么吗?
Caller 3: 我是Marlene Casper,我要约见Carling女士, 她知道我是谁。
Sally: 请稍等,我查一下她的日程……您明天10:00可以会见Carling女士。
Caller 3:很好。非常感谢。
扩展:教你如何应急
1.事件:明天突然要去参加商务午餐。
困难:虽想积极展开交谈,无奈没有聊天的话题。
方法和对策:看当天的新闻,了解当地的生活情况。
实践范例:
Is there anything new?
The New York Times this morning says...
2.事件:在会议中,必须发表有关新产品的介绍演讲。
困难:虽然事先拟了草稿,但在会议进行中,没有把握能讲的和草稿一样流畅。
方法和对策:把资料的要点前后连贯地写在纸上。每个项目要条理分明,这样别人才能听得懂。
实践范例:
Let me begin with...
I have three major points to discuss with you.
Are there any questions?
Thank you very much (for your attention).
3.事件:到机场去迎接客户。
困难:由于是第一天见面,不知道开始要说什么话。
方法和对策:深呼吸一下,然后以简单的寒暄和对方打招呼。记得要面带微笑。
实践范例:
Hello, Mr. C!
I suspect1 you're tired after a long flight.
Did you have a comfortable flight?
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商务私人秘书接待英语
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