关于商务打电话英语对话
关于商务打电话英语对话
英语作为一门国际通用语,在21世纪已经向着多元化、多功能化的方向发展。学习啦小编整理了关于商务打电话英语对话，欢迎阅读!
关于商务打电话英语对话一
OFFICE ASSISTANT: Good morning. Odyssey Promotions. How may I help you?
办公室文员: 早上好。这里是奥德赛企划公司。我能为您提供什么帮助吗?
NICK: Hello, this is Nick Delwin from Communicon. Could I speak to Helen Turner, please?
尼克: 你好，我是国际通讯公司的尼克·戴尔文。可以帮我转接海伦·特纳吗?
OFFICE ASSISTANT: Just a moment, please. 办公室文员: 请稍等。
OFFICE ASSISTANT: I have Nick Delwin on the line for you. 办公室文员: 有个叫尼克·戴尔文的人打来电话要找你。
HELEN: Thank you... Hi, Nick. Nice to hear from you. How’s the English weather?
海伦: 谢谢……你好，尼克。很高兴接到你的电话。英国那边的天气怎么样?
NICK: It’s pretty good for the time of year. What’s it like in New York? 尼克: 就今年这个时候来讲，还是相当不错的。纽约那边的天气呢?
HELEN: Not good, I’m afraid. 海伦: 恐怕不怎么样。
NICK: That’s a pity because I’m planning to come across next week.尼克:那真糟糕，因为我正打算下礼拜过去一趟。
HELEN: Really? Well, you’ll ②come by to see us while you’re here, I hope?
海伦: 真的吗?嗯，我希望你来的时候能顺便过来看看我们，可以吗?
NICK: That’s what I’m phoning about. I’ve got a meeting with a customer in Boston on Tuesday of next week. I was hoping we could arrange to ③meet up either before or after.
尼克: 这正是我打电话想要告诉你的事情。下礼拜二，我要在波士顿会见一个客户。我希望，在那之前或之后我们能找个时间见一下。
HELEN: Great. That would give us a chance to show you the convention centre, and we could also ④drop in at Caesar’s Restaurant where Gregg has arranged your reception.
海伦: 太好了。那样我们就有机会带领你参观一下会议中心了，而且我们还可以顺便去凯萨饭店，葛雷格已经在那里为你安排好了接待活动。
NICK: That’s what I was thinking. 尼克: 我也是这么想的。
HELEN: So you said you have to be in Boston on Tuesday? That’s the 8th? 海伦: 嗯，你说你要在礼拜二的时候到波士顿?那是8号吧?
NICK: That’s right. Now, I could ⑤stop over in New York either on the way in - that would be the Monday...Would that be possible? 尼克: 没错。那样的话，我也可以在去之前先去纽约一趟——可能是礼拜一的时候——那没问题吧?
HELEN: Ah, I’m afraid I won’t be in the office on Monday, and I think Gregg has meetings all day.
海伦: 啊，恐怕礼拜一的时候我不在办公室，而且我想葛雷格全天都在开会。
NICK: Uh-huh, well, the other possibility would be to arrange it after Boston on my way home.
尼克: 嗯嗯，好吧，那另一个可能就是在我从波士顿回来的时候再安排见一下了。
HELEN: When do you plan on leaving Boston? 海伦: 你打算什么时候离开波士顿?
NICK: Could be either Tuesday afternoon or Wednesday morning, but I would like to catch a flight back to London on Wednesday evening.可能是礼拜二下午，也可能是礼拜三上午，但我想赶在礼拜三晚上搭乘航班返回伦敦。
HELEN: OK. Well, it would be best for us if you could fly in on the Wednesday morning. Either Gregg or I will pick you up at the airport, and then we could show you the convention centre and also Caesar’s. If there’s time, you could come back to the office and we’ll run through any of the details that still haven’t been finalized. 好。嗯，如果你能在礼拜三上午飞过来的话，那对我们来说最好不过了。葛雷格或者我可以去机场接你，之后，我们可以带你去参观会议中心和凯萨饭店。如果有时间的话，你可以再去一下我们的办公室，我们可以迅速处理一些还没有解决的细节问题。
NICK: That sounds good. Just as long as I can get back to the airport for my evening flight.
尼克: 听起来不错。只要我能赶回机场搭上我的夜班飞机就行。
HELEN: No problem. Look, why don’t you fax me your information once you’ve confirmed your flight times? Then we’ll get back to you with an itinerary for the day - that’s Wednesday the 9th, right?
海伦: 没问题。嗯，一旦你确定了你的航班日期，发个传真告诉我具体情况如何?那样我们就可以给你回复当天的日程安排——那天是9号礼拜三，对吧?
NICK: That’s right. Good, well, I’ll do that and I look forward to seeing you next week.
尼克: 没错。好，嗯，我会的，我期待着下礼拜和你们见面。
HELEN: Same here. See you next week. 海伦: 我也是。下礼拜见。
关于商务打电话英语对话二
M: Can you have the briefs from the Anderson firm's lawyer on my desk by tomorrow morning. There are quite a few very time sensitive matters with this case. I'm afraid I can't wait any longer.
F: Getting those Anderson briefs has been harder than you can imagine. I have tried to contact their lawyer many times. But every time I call, his secretary says he’s in a meeting or out of the office or away on business. I am beginning to think he is trying to avoid me.
M: That's highly possible. He knows if we miss our filing deadline, we don’t stand a chance to compete against them for the bid. Try to get a hold of him again. Give him a call and see if he can fax them first thing.
F: What if I can't speak to him directly?
M: Ask his secretary to fax them. Its the same thing. Have them faxed over with a copy also faxed to Martin’s office.
F: How do I find Martin’s fax number? Is he in your rollerdesk?
M: No, but you can also call their office and ask the secretary to give you their fax number. I’ll email you their office number later today.
F: Ok, I'll get on it first thing.
M: Be sure you do, I need those briefs ASAP
Dialogue two
M:Did you put this morning's faxes on my desk?I'm waiting for some urgent faxes from headquaters,I'm pretty sure they came in last night.
F:Evething that came in the office fax machine last night is all on your desk,but I noticed that some of faxes came through pretty blurred,maybe you take a look at them,if the copy is unreadble,I'll call then and ask them to refax.
M:Yeah,you're going to have to call them and get them to be refax. These copies are so dark. I can't make out any of the words.
F:What about that one?
M:This one?This one is so light and I can barely read it. How can that be?
F:You know, I think the fax machine is out of toner. I can change the toner cartridge. That should solve the problem.
M:Yes,but this one will have to be refaxed as well. And look, there's about 3 pages missing. It looks like the fax machine ate half of my important faxes,and ones that made it through are so blurred or too light. They are unreadable.
F:I guess the fax machine is out of paper too. Don't worry,I'll have someone look at it this afternoon,and in the meantime,I'll have your documents refaxed to our other fax machine.
关于商务打电话英语对话三
A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?
B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please.
A:Just a moment.I'll check to see if she is at her desk.May I tell her who is calling?
B:This is Bill Burton from Milford Insurance,I'm calling in regards to our meeting next Tuesday.
A:Thank you,Mr.Burton.Can you please hold for a moment?I'll check to see if she is available.
B:No problem.
A:I'm sorry,Ms.Jenkins is away from her desk.She has already left for lunch.
Would you like to leave a message for her?
B:Yes,please have her return my call when she returns to the office.It's best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.
A:I'm sorry,I didn't quite catch that,could you please repeat the number?
B:No problem, my office number is 635-8799,Tell her to ask for extension 31.
A:I'm sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?
B:Yes,and I represent Milford Insurance.
A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.
B:Thank you very much.
Dialogue2
A:Hello,Pasadena Inn,this is Sandy,how may i direct your call?
B:I'd like to speak to someone about reservations.
A:I can help you with that.what date would you like to make a reservation for?
B:We'll be arriving May 12th ,but I would like to make reservations for penthouse.
A:Oh,I'm sorry sir,I only handle bookings for our standard rooms.The person you need to speak with is Tony Parker,he makes all the arrangements for our executive accounts.Unfortunately,he's not here right now.Can I take your name and number and have him get back to you?
B:When do you expect him back in?
A:He'll be out all afternoon,he might not be able to return your call until tomorrow,Will that be alright?
B:Yes.I suppose.My name is Sam Darcy.He can contact me at 660-843-3235 .
A:Could you please spell your last name for me?
B:Sure.It's D-A-R-C-Y.
A:Okay.Mr Darcy,and your phone number is 660-843-3233 ?
B:That's 3235.
A:Sorry!3235.Great.I'll have Tony call you first thing tomorrow morning.
3. Making Telephone Appointments
Dialogue one
M:Hello,Bill Berton speaking. What can I do for you?
F:Hello,Mr Berton,this is Jenny Jenkins of bradford and sons returning your call. I’m sorry you missed me when you called my office this morning. My sacretary said you called concerning our meeting next Tuesday?
M:Yes Ms Jenkins,thank you for returning my call. I’m glad to finally get hold of you.I want to let you know I will not be able to make our meeting next Tuesday. I would be out of town that day. Is there any possibility we can move the meeting to Monday?
F:I am sorry. I’m afraid I am completely booked on Monday. Would it be Possible to postpone until you return?
M:Oh,dear. I was counting on taking care of our meeting before I leave. But I suppose I can shut off a few things. Yes,we can arrange something. I will be back Thursday morning. What about Thursday afternoon? Would that work for you?
F:That should be fine,shall we say about two o’clock?
M:Perfect! I look forward to seeing you at two o’clock next Thursday afternoon. If you need to change the time,pls feel free to call me on my cell phone.
F:Thanks Burdon,I’ll see you on Thursday. Dialogue two
F:Hello M:Hello,is Doras available? F:This is Doras,who is calling please?
M:Hi,Doras,this is Mike calling from parker’s dentistry. I’m calling to confirm your appointment for tomorrow morning at 9am with Doctor Parker.
F:Oh,I almost forgot. Thank you for calling to remind me. Actually,I do need to change the time of my appointment. I have a scheduling conflict,and I can’t make it that early.
M:If I put you in that later slot,would that work out?
F:It would have to be after lunch. Do you have anything available about 2 o’clock?
M:Sorry,Mam. The only opening we have after lunch is 1:15, but I might be able to work you in at 4:00. Would that be a better time?
F:That’s all right.I think I should be able tomake it at 1:15. Can you put me down for that time slot?
M:No problem,I have your appointment changed from tomorrow morning to tomorrow afternoon at 1:15
F:Wonderful. Thanks very much.
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