办公打电话英语怎么说
办公打电话英语怎么说
电话英语是英语的一种变体。它的特点主要表现在两个方面:口语化和句式化。学习啦小编整理了办公打电话英语，欢迎阅读!
办公打电话英语篇一
电话必备英文短语
lf you're like most English learners, you find it difficult to make phone calls in English. But if you're traveling abroad or working in a foreign company, using English on the phone is essential. So how do you conquer this last obstacle to fluency? Prepare yourself for any telephone situation with the following phrases and techniques.
如果你和大多数的英语学习者一样，会觉得用英语打电话很难。但如果你需要在海外旅行或在外国公司工作的话，能使用电话英语是必需的。因此如何克服通向英语流利程度的最后一道坎呢?使用以下的短语或技巧为任何电话情景做准备。
Introductions说明
Start any telephone conversation by introducing yourself; "Hello, this is Peter jones. Jf you answer the phone and the caller fails to identify himself. you can say; "May l ask who's caHing. please?"
以自我介绍开始电话交谈："Hello, this is Peter jones."，如果你在接电话的时侯对方没有表明他是谁，你可以说：”May J ask who's calling, please?"。
Asking for someone/Making a request要求某人/发出请求
If you're calling to talk to a specific person then phrase your request as a polite question e.g. "May I speak to Rachel Smith, please?" When you have an extension number but no name you can say: "Could I have extension number 635?" But if you're calling with a specific purpose, then a statement works best: "I'm calling to make a reservation“
如果你打电话给特定的某个人的话，那么你得用礼貌的问句来表达意图，例如：”May I speak to Rache Smith, please?”，当你只知道分机号码却不知道人名的时候你可以说："Could l have extension number63579。但如果打电话是有特定的目的，那最好是这么说：。I'm calling to make a reservation."。
Holding and transferring控股和转移
"Please hold" is telephone language for "just a moment". When you need to be transferred (connected) to another extension you'll often hear: "Connecting your call“or "Please hold I'll transfer you."." If you call a business at a busy time, you might hear only a brief, "Hello please hold!" before the operator switches over to another line
"Please hold“是电话语言中表示"等一下"。当你“transferred"(转接)到另一部分机，你常会听到:“Connecting your call..."或” Please hold, I'll transfer you."。如果你是在 繁忙时段拨打某公司电话的话，你可能会听到简短的一句话:"hello, please hold!"。在接线员将你转到另一条线之前。
Leaving a message电话留言
When the person you're calling isn't available, be prepared to leave a message. You might use voicemail (a digital voice recording system) or an answering machine (a machine that records messages onto a tape). If you're talking to an operator, they'll ask: "Would you like to leave a message?" Or you can say, "May I leave a message?" Be sure to leave your phone number if you want the person to return your call. This is called a 'call back number'
当你打电话的对象不在或不能接听电话时准备好留言。你可以使"voicemail" (电子录音系统)或一部、nswering machine"(在磁带上录音的一种机器)“。如果你正和接线员讲话的话，他们问:0Would you like to leave a message?"，”或者你可以说:0May I leave a message?"。如果想要对方回电话的话，千 万别忘了留你的电话号码。这被称作0call back number"。
Asking the speaker to slow down要求演讲者慢下来
If you're not sure you'll understand everything in English, be honest. Tell the speaker immediately: "My English isn't very strong, could you please speak slowly?" Most people will appreciate your honesty and will be happy to oblige
如果你不确定你能听懂所有的英语对话，一定要坦诚。道接告诉对方:0My English isn't very strong could you please speak slowly?"，大部分的人会赞许你的诚实并很高兴这么做。
Write it down把它写下来
If you're nervous about telephoning in English, it's helpful to prepare a script. Write out a brief outline of what you need to say. You can use it to organize your thoughts beforehand and as a reference if you get confused during the call
如果你觉得用英语打电话还有点紧张的话，把要讲的事先写下来将很有帮助。写出你需要讲的内容大纲。你可以使用此提纲事先组织你的思绪并且如果在通话过程中有任何疑问的话也能作为借鉴。
Remember your manners注意你的礼仪
It's very important to sound polite on the telephone. Use phrases like, 'Could you', and 'Please' when making requests. And always remember to finish a conversation with 'Thank you' and 'Goodbye'!
在通话中使用文明礼貌的语言是非常的重要。在请求别人时请使用类似的短语，和0Could you“和"Please";并且总是记得以:Thank you“"Goodbye“结束通话!
办公打电话英语篇二
1. 如何接听电话
在公司接听电话时，一般要先报上自己的姓名与公司名称，
比如：
this is rita chang of abctrading company.
(这里是abc公司的rita chang。)
或者也可以说：
abctrading company.can i help you?
(abc贸易公司，我能为你作些什麽吗?)
如果接听的是分机，要报上自己部门的名称，比如：
abctrading company,overseas sales department.can i help you?
(abc贸易公司海外销售部。我能为你作些什麽吗?)
打电话一方听到这样的话後，要告诉对方自己想找的人：
i'd like to speak to mr.brown,please.
(麻烦一下，我想和brown先生讲话。)
或者告诉对方自己要转的分机号：
could i have extension 321,please?
(请转接分机321。)
如果想转接某个部门，而非具体某个人时，可以说：
i'd like to speak to someone in the personnel department.
(我想和人事部的人讲话。)
如果接听者即是打电话者要找的人，可以间单地回答：
speaking.
(我就是，请讲。)
如果想了解对方打来电话的目的，千万不要问：
why are you calling?
(为什麽给我们打这个电话?)
因为这样极其不礼貌。恰当的说法是：
what is this call regarding?
(您打这个电话是关於什麽事情呢?)
2. 如何结束电话交谈
用电话交谈时，只能听到对方的声音而看不到对方的表情或姿态。因此，要想结束电话交谈，事先记住一些惯用的表达辞句，是极为重要的。如果打电话的人较熟悉，可以说一句：
is there anything else i can do for you?
(还有什麽我可以帮忙的吗?)
来结束通话。如果你认识对方家人，不妨加上这样的问候：
say hello to your folks.
(请代向你家人问安。)
这样会增进彼此的情谊。如果你答应给别人传话，可以说：
then i'll make sure he gets your message.
(我一定会转达您的话。)
如果接待的是你的客户，也可以使用一些惯用的客套话，比如：
thank you for calling.
(谢谢您打电话来。)
nice talking to you.
(很高兴与你通话。)
hope to see you again soon.
(希望近日还能见面。)
如果你是打电话的一方，可以这样结束通话：
that's all i have to say for now.
(这就是我现在所要讲的。)
thank you for your trouble.
(谢谢，麻烦您了。)
well-i'll call you again later.
(我会再打电话给您。)
办公打电话英语篇三
1.接电话必备第一句：自报家门
经典表达：
Hello, ABC Company. This is XXX. How may I help you?
您好，ABC公司，我是XXX。有什么可以帮您吗?
举一反三：
Good morning. ABC Company. This is XXX speaking. May I help you?
Thank you for calling. You’ve reached ABC Company. This is XXX.
2.接电话必备第二句：Ta不在，请稍等片刻。
经典表达：
XXX is not available at the moment. Could you hold for a few minutes please?
XXX现在无法接听您的电话，您能稍等片刻吗?
举一反三：
XXX is with a client now. Would you mind holding for a moment?
XXX is currently unavailable. Can you please hold for a moment?
We’re experiencing a high volume of calls. Would you please hold?
3.接电话必备第三句：我为您转接。
经典表达：
I’ll transfer your call to XXX.
我将为您转接到XXX.
举一反三：
I’ll transfer you over to XXX’s line.
I’ll put you through.
I’ll put XXX on the phone.
I’ll get XXX for you.
I’ll connet you.
4.接电话必备第四句：稍后再打给您。
经典表达：
Would you leave your name and number and I can call you back?
您能留下您的姓名和电话吗?我稍后再打给您?
举一反三：
Do you have a number I can reach you back at?
I’ll be glad to return your call if you will leave your name and number。
5.接电话必备第五句：您需要留个口信吗?
经典表达：
May I take a message for you?
我能为您留个口信吗?
举一反三：
Can you leave a message?
Would you like to leave a message?
Can I transfer you to XXX’s voice mail?
注：留言内容一般要包括以下几个方面。(1)致电人姓名，(2)致电人公司名称，(3)致电人电话号码/分机号，(4)留言的日期和时间，(5)收到留言后需要做出的回应(回拨电话还是等候致电人第二次打入)，(6)留言记录者签名(以防收到留言的人有任何不明白的地方可以再沟通确认)。
6.接电话必备第六句：您能再重复一遍吗?
经典表达：
Would you repeat that please?
请您再重复一次好吗?
举一反三：
I beg your pardon?
Would you say it once more please?
Could you repeat what you just said?
7.接电话必备第七句：感谢致电，结束通话
经典表达：
Thank you for your calling, have a nice day.
感谢致电，祝您度过愉快的一天。
举一反三：
Thank you for calling, goodbye.
Thank you very much, goodbye.
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